I would just like to share the wonderful experience I had here this evening, the staff were extremely friendly and very welcoming. I came in just before it was due to close and both the members of staff still treated me the same as if Id have came earlier in the day. I must say the gentlemen who made my coffee put in so much effort into making my latte look pretty, a real credit to the shop. Just wanted to say thank you and great work! Would highly recommend this place for a peaceful coffee.
On arrival at 3.45pm we got to the counter kept us waiti g to be served as she was more interned in obviously getting out the door at exactly 6pm.... After working in catering I thought you was meant to thought you was meant to start cleanng down 15min before close ? Not over two hours before.. You could tell the staff had no incentive to be their.... I asked for a filter coffee and she said their wasn't any the machine had been cleaned... So I had a latte and my partner a hot chocolate of which both were like warm.... We then had the delight of ho vaccuing around us after we had sat down.... Felt really unomfortable as she never spoke to us Was chatting with her mate through her headset.. Then to top it all off the delightful blue mop came out it was now 4,05pm... Couldn't wait to get out of their was the only time they spoke and it was with little effort they said thanks.... The miserable girl behiind the counter that served us conveniently had no badge on..... But I sure you can find out who was on rota for Sunday 3rd February .. Cindy
Staff are awful, it is like asking for a drink is an inconvenience for them, yet if it was not for paying customers they would not have a job, drinks are almost cold if you buy anytime after 6pm, they close at 7 so plenty of time to serve a HOT drink for paying customers to enjoy not LUKE WARM just so you drink and leave quicklyEither replace all staff or seriously give them some training! Especially staff that were on on the evening of 21/1/19Tess is the awful member of staff, the blonde girl did actually say thankyou when we were leaving
Seem to always be a masssive inconvenience to drink here even more so if its any time after 6pm. We all like to head home after a shift but huffing and puffing at 18.05 because youve just walked in whilst the staff are cleaning is a bit much. Oh and Tess is definitely not cut out for customer facing work. Nearly breaks the mug every time she throws it across the counter. Safer bet to just go and use the self service at the petrol station.
Brilliant service! I arrived just as Starbucks was closing today and the lady that served me went out of her way for me. Best coffee Ive had and would highly recommend this Starbucks. Thank you!
Hartlebury Starbucks Drive Thru is a UK Cafe based in Stourport-on-Severn, West Midlands. Hartlebury Starbucks Drive Thru is located at A449 Crown Ln, Hartlebury, Stourport-on-Severn DY11 7XP, UK.
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